Wednesday, June 25, 2014
Don't Run Around
Listen if it is something that should have been on the plate in the first place and was missed I will run back. But if they ask for something that didn't come with the meal I make them wait. Instead of running back like a chicken with my head cut off I will go to another table that is waiting to see me and take an order or clear a table.
Then when I get back and punch the order in or give the dirty dishes to the dish pit I will bring out what the guest wanted.
As long as you remember and don't forget it is never a problem. I make them wait.
I am a waiter not a servant. The guest has to value my time as well. I don't have a 1 table section..
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.