Tuesday, September 10, 2013
This guest ordered a dessert that has a caramel topping squirted over it at the end. The person ordered it but without this caramel topping on top.
I enter the order without the modifier no caramel to go along with it. It is a busy night so the dessert is going to take up to 10 minutes. I walk in and out of the kitchen checking to see if the dessert is ready but there was no sign of it yet.
Then I walk in and this is about 10 minutes after I placed the order and I see the guy with the dessert and the caramel bottle in his hand ready to squirt it all over the dessert.
I yell "No Caramel!" and the guy stops from squeezing the bottle. He actually shook it a couple of times to get ready to squirt it.
He turns around and I tell him I forgot to enter no caramel when I punched the order in.
Sometimes it is good to be lucky.
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.