Monday, August 26, 2013
If the Guest Says the Wine is Bad You Should Try It
A few minutes later the guy calls me over and says one of his guest doesn't like the wine. She says it tastes sour. Sort of surprising that a few minutes later after he had tasted the wine and said it was fine that someone else would say it is sour. I am thinking if it is sour they would be spitting this wine back into the glass pretty quick.
He then asks me to try the wine. I did and there was nothing wrong with it. She says no I drink this wine and it never taste like this. She wants another bottle now to which I reply it will probably taste the same.
Wisely when I return with another bottle they in the short time changed their mind and ordered a different kind of red. She tried it and liked it much to my relief.
So the next time if someone says the wine is off at least for your own knowledge you should try it and not run back just to replace the bottle. Especially if there was nothing wrong with the wine you may end up opening a bunch of bottles just to satisfy someone whose taste buds may be off that moment.
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.