Monday, January 16, 2012
3 Things You Should Do To At Every Table
Number 2 is to get them to like you. This can be done by simply saying something nice or funny that you can both agree on.
Number 3 is to get them to trust you. This builds up over the service by actually letting them know and acting expediently on their requests. For example if you have ordered an appetizer right away for them. When you return to take their main course order state that the appetizer has been ordered and should be out shortly. If you don't say that they may think you forgot to order it.
I put these 3 right up there. Without them your tip will suffer and complaints will follow.
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.