Saturday, August 13, 2011
Show an Interest Or Pay a Compliment
When I come over to the table introducing myself and smile I ask the children what their name is.
I don't talk much during their meal but the start and finish some small talk doesn't hurt. A compliment here or there doesn't hurt.
It makes people feel good and that is what we are servers for is doing just that.
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.