Wednesday, February 23, 2011
If You Are Not Doing This You Should
Whether you are celebrating a special occasion or traveling a fair distance it is not enough to just check the restaurant web page but also comments of it on independent sites.
Through the restaurant reviews you can find out if the establishment appeared lax on the service , the food cold on arrival , the waiter was pretty terse with a guest , etc.. Okay maybe one bad review you can forget but if there is a few of them you might want to rethink your plans.
As well check the dates of the comments. Are they lumped together and two years old or more recent?
Some restaurant web sites have comments already on them but you know they are all going to be good. I mean do you think they will put a bad comment on their site?
So the next time you want to know more about where you are going to be eating google the restaurant and click on an independent customer review web page that has comments on where you are thinking of dining. Usually the comments are fair and honest. You can decide if one is hogwash or not. If the restaurant has an average rating of 4 to 5 stars it probably is pretty good.
Restaurant owners should be aware of their reviews on line and answer any bad ones as well. Stating whether a problem is fixed will indicate they are on top of things. I bet few restaurant owners actually do this though. However they should.
With the internet available there is no excuse to be surprised. Just be informed.
For you job hunters out there before the interview do a search yourself and check out the reviews. This way you can judge for yourself what shape the establishment might be when you go there and discuss an opportunity.
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.