Tuesday, February 8, 2011
Good Service Always Brings People Back
At the end of the meal the husband says to me you have worked here a while haven't you? I answer yes about 3 years.
He replies I know and we always get you as a waiter. I laugh and quip that I hope that is a good thing.
Then he said something real nice. He said yes it is and that is why we always come back.
Now to be honest I could not remember serving him or his wife before but if you give good service people do remember.
Your good service does insure people do come back. It is not always about the food.
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.