Friday, January 21, 2011
No Matter How Stupid It Is Just Do This One Thing
Don't make decisions , don't overthink , don't try to change or word it differently. Just take the order with all the modifiers and holds and allergies etc... Just put it in the system and let the kitchen worry about it. We as waiters are just the messenger.
If the kitchen can't do it they will let us know and we will tell the guest. No sweat as we ( the waiter ) are just the messengers.
The guest tells us what they want and we deliver. Simple...
Keep it simple people. That is all we do. They ask and we deliver. Simple..
Got it! Don't think just do. Easy..
I don't know what else to add.
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.