Tuesday, March 2, 2010
What Would Have Given You That Idea ?
I had at that point given up on making it an early exit as I had 3 other tables on the go. One of which was passed off to me by another waiter who was pre close. This couple had already sat there for two hours without ordering anything. Not even a drink! I did get them to order their meal but they were eating very slowly.
Anyway back to this table of 8. Instead of waiting for the last two to arrive they order some starters. Finally about 10:10 the table becomes eight. They order their mains 15 minutes later. It is a nice total so far. They get their meals and everyone is happy.
The other table of two who have been there all night order a dessert. This lady is eating so slow I cannot believe it. Finally they finish.
Meanwhile the doors are locked , the bar is closed , and it is going on midnight. To my great dismay my table of eight East Indians who are accustomed to eating late go out for a smoke.
At this point I bill the couple to get them on their way out the door. The East Indians who are smoking outside now want to get in cause the door is locked.
Now you would think they would now know if the door is locked that we are closed , right? Just to make light of the matter I let them back in with a sorry we are closed statement. They laugh. They get their dessert and I bill them. A $412 bill and they leave me $45. I guess for East Indians that wasn't too bad although a few dollars more I would have made $150 for the night which would have been nice.
I do my cash out and come back out and the two finally after I tell them we are closed get up to leave. Meanwhile the table of eight are still sitting there ready to spend the night. Now you would think if you were outside and the door was locked and walked by the bar with the lights off you might think we should let this guy go home. They are closed.
I walk over and I look at them. They look back and ask me if they are keeping me late. What do you F##@@in think? The door was already locked when you went out for a smoke , the music is off , the lights are off in the bar , the kitchen is closed , the bus boy has left the settings here on the other table for me to set yours' up when you go cause he is gone , the dishwasher is even packing up to go , and you are wondering if you are keeping me? NOOOOOOOoooooooooooo......
What would have given you that idea????
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.