Friday, February 19, 2010
Thanks But I Will Just Stick To Buying My Own Beer
Anyhoo my fellow co-worker pulls up a stool beside me and tells me that the supervisor is buying him a beer cause he received compliments from 3 out of 5 tables that he had during the evening.
Now that makes me think. If I was to mention that all my tables were extremely happy with my service would I also be entitled to a free beer and if so would I need all my tables to be happy or just 60% of them? Not saying his other two were not happy and to his credit he is a good waiter but do you have to actually tell people that someone was happy with you.
I like to go by the way of not tooting my horn too much and just doing a bang up job everyday where everyone goes away happy. I like to quietly enter and leave on the same note.
My reasoning is this and that is if I have to mention that a table was extremely happy that means there might have been some tables that were not as happy.
As mentioned in a previous post I am for comment cards because it is a hard copy of what someone thinks. Then it can be passed on to management and kept in your record.
My trade off is they are kind with my schedule so I would rather have that than a free beer.
In the meantime I will trudge along quietly and stick to buying my own beer....
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.