Tuesday, February 9, 2010
I personally couldn't do this cause I would have a hard time standing up afterwards and after only a couple of times my back would begin to ache. I am wondering though if this kneeling down by the table to speak to the guest adds much in the way of the personal touch or is it a little too much. One time I use to work in this restaurant where the waiter use to actually pull up a chair and sit down and chat with the guest while mentioning the features and taking the order. We eventually scrapped the idea.
From two points of view , one do you as a waiter do it and do you feel it adds to the diner's experience and lastly as a guest do you feel comfortable when someone kneels down close to your table when they greet you?
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.