Sunday, January 17, 2010
Maybe I Should Check My Lotto Ticket
But this table of three made my night. I got their drinks which was a screwdriver , long island ice tea and a cape codder. That last one is vodka and cranberry juice. As soon as they got them they toasted to a birthday on the table. Putting that in my memory I get their order and they are pleased as punch when they get it. They are totally happy.
Remembering the occasion I order the dessert we offer to people with a birthday. It is free and everyone loves it when you stick a candle on it and bring it over.
So I bring it over and they are just so pleased and wondering how I could have known. It pays to listen as a waiter cause you can pick up things and surprise later on.
Their bill comes to $121 and change. They put some gift cards on the bill and say it is all good. So not knowing the amount of gift cards they left I run them through. I validate the two $50 gift cards leaving the $100 gift card till last. Well I put that toward the bill leaving a whopping $79 and change balance on it. Fearing they may have made a mistake I get them as they are getting up and they tell me that is for me. Thank you very much. I get them to sign it so it is all good.
So on a $121 and change bill I get a $78 and change tip. Well talk about floating on air.
That is rare but it just continued the rest of the night. One cheap tip I got , after one of the people at the table came up to me on leaving and left me $10 more in my hand.
My tip out was $36 and I walked out with $181. That on only $938 in net sales. A phenomenal night especially for a Sunday.
But a $79 tip on a $121 tab. C'mon that doesn't happen often.
Maybe I should check that lotto ticket I bought the other day......
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.