Wednesday, December 23, 2009
When You Present the Bill Do You Do This?
I don't write anything on the back of the cheque when I present it in a bill fold. I just say thank you and have a great Christmas or whatever occasion it may be. Either that or a simple thank you with eye contact.
Now here is my question. Do you think your tip percentages increase when you write something on the bill or does it go unnoticed with very little input as to how much the guest leaves you?
Maybe you are like me and do not write anything.
Let me know...
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.