Monday, November 2, 2009
Stay Home and Be Grumpy!
Well I get this couple last night and right away as they order their steak she says I want it medium rare and not blue. I say it should come out medium rare if that is the way you want it and I go and describe how medium rare should look like. She says yeah but I have had mine blue here plenty of times. Okay well...
The guy orders his and gets his Bloody Caesar cocktail and after a sip says this doesn't taste right. I know it taste like the others cause I just served a couple not a couple of minutes ago. The juice is fine. So now he wants a rye and coke. Fine and we delete the caesar.
The steak comes out and his steak is cooked just as he wants it but it is tough. Hers' thankfully was fine.
I figure may as well get the floor walker over to talk with them and after we buy him the steak. They leave me a $7 tip.
With some people you can't win , all you can do is just pass it on to the floor walker and let them handle it. I don't get involved anymore. They want something free , fine.
Why do people go out if they just expect the worst before eating anything. Stay home and be grumpy!
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.