Lookin' Good at 58

Wednesday, November 11, 2009

Can You Watch My Table For Me?

Often when I am closing a waiter will come up and ask me to watch a table for them that has paid and are camping out. The waiter just wants to go home so I say sure I will watch it for you. In our restaurant we are allowed to pass off a table to someone else if they have settled their bill especially when the waiter has been waiting for them to leave for a long time. As long as the waiter taking over the watching has been introduced to them. Usually this is enough to get them out of here but in case they decide to hang around further I try these methods.

Last week I totally cleared everything off their table except their water glasses without saying a word which prompted them to remark they will be leaving shortly.

Another method I use is politely walk by them and fill up the salt and pepper shakers in that area and take theirs' as well to fill it up without saying anything. This action implies I am doing my closing duties.

One action I took last night was to walk by a table quickly making eye contact with the guest and putting on a faint smile indicating it is nice of you to come but I would really like you to leave now. The two ladies got up shortly afterwards.

The best story I have though is when I worked in this restaurant and I was the last one there and did all my closing duties. I was responsible for closing and setting the alarm. If a table was still there I would put my jacket on and jingle my car keys and walk over to the table and in a happy merry voice state we are closing in a few minutes. The appearance of me in a coat pretty much gave that impression.

One thing I have noticed though is when I have taken care of other tables the server has left a lot of used items on the table. For instance the other day there were some bread baskets and butter ramekins still on the table when they should have been long gone. Some servers when they leave stuff that should be taken away on the table might give the guests the feeling of sitting at home at their kitchen table where conversations can go on for hours on end. You know when you sit at home after dinner not much of a fuss is made about properly clearing the dinner table.

My suggestions maybe are not new to anyone but worth remembering. The last point is important though and that is rid the table of everything you possibly can. Even the coffee cups that have long since been drinken out of. Leave the water glasses with some water still in them but I would take the empty ones away.

Your goal is to get them out of there.

2 comments:

megaphon said...

Dear Waiter Extraordinaire,

I do all of these things. I snatch away everything from their table except the drinks. I refill the sugar dispensers. I turn up the lights. I clean the surrounding tables around. I even put the chairs on these tables for the cleaning person. I play a children's lullaby on the stereo (really loud), then I shut off the music entirely. Every now and then, I remind them that they need to leave.

Normally this works. Tuesday I had two guys sitting there (who had insulted me before by giving me nicknames because of my red hair) who just wouldn't leave! One of them came to the bar asking if they could have some more shots. "Unfortunately not." - "Why not?" - "Because I took last orders at 00.30 and now its 2 in the morning." - "Please?" - "No." - "Only two shots...!" -

"I said NO!!!"

Seriously.
Your tips are great, but some people are just idiots.

Waiter Extraordinaire said...

Megaphon...Unbelieveable! How cruel some people can be. You did everything you could and they still hung around. No matter what we do some people just don't get it.I empathize with you dealing with these idiots.