Friday, August 21, 2009
The Big Reason Many Managers Lose Their Jobs
Things appear to be going smoothly then the manager starts letting the staff get to know a little bit about their personal life. The manager seeks friendship and then the employee starts taking advantage of this weakness and things start getting a little lapse around the department. Some employees start feeling left out while others are becoming buddies.
Then things start happening and the manager needs to get the employees to pick it up but now it is a little tougher to do cause now they are all buddies going out for a beer etc. Then it is a choice between being a bad person and getting people to do things or being tossed out.
What I am saying is if you are going to manage people effectively you always have to remain at a distance between you and your subordinates. Be respectful and nice but when it is time to go home go your separate ways. When you need something done it will not be a burden as if you had gone out for a beer the night before if you get my drift.
When I was a waiter on the ship I was buddies with my fellow workers but when I became a Maitre'd my buddies and I had to change. The only time I sat down for a beer after work in the dining room was after the first dinner when I had to point out who to watch for during the cruise.
Anyway that has always been my theory. Better to be mysterious as a manager with a sense of humour and get the job done than trying to be friends with your workers and hope later on someone will listen to you.
Not that I am planning on being a manager anytime soon. What do you think?
Radio talk show host of "The Hospitality Industry News Network" and author of "You Only Live Once" about his early years traveling around and working on ships and foreign countries Steven blogs about his thoughts on the restaurant industry as he sees it today.
Check out his web site at www.stevennicolle.com for more information.