Lookin' Good at 58

Friday, August 21, 2009

The Big Reason Many Managers Lose Their Jobs

Here is what happens in a lot of cases. The new manager comes in and no one knows or has seen this person before. The manager is ready to make some changes and gets the staff to do things that need to be done in the first little while.

Things appear to be going smoothly then the manager starts letting the staff get to know a little bit about their personal life. The manager seeks friendship and then the employee starts taking advantage of this weakness and things start getting a little lapse around the department. Some employees start feeling left out while others are becoming buddies.

Then things start happening and the manager needs to get the employees to pick it up but now it is a little tougher to do cause now they are all buddies going out for a beer etc. Then it is a choice between being a bad person and getting people to do things or being tossed out.

What I am saying is if you are going to manage people effectively you always have to remain at a distance between you and your subordinates. Be respectful and nice but when it is time to go home go your separate ways. When you need something done it will not be a burden as if you had gone out for a beer the night before if you get my drift.

When I was a waiter on the ship I was buddies with my fellow workers but when I became a Maitre'd my buddies and I had to change. The only time I sat down for a beer after work in the dining room was after the first dinner when I had to point out who to watch for during the cruise.

Anyway that has always been my theory. Better to be mysterious as a manager with a sense of humour and get the job done than trying to be friends with your workers and hope later on someone will listen to you.

Not that I am planning on being a manager anytime soon. What do you think?


purplegirl said...

I agree. It takes a very particular type of person to manage a friend or be managed by one. When I was in retail, I worked as an assistant manager and two of my friend were keyholders. We did fairly well, but there were a couple of times that I had to stop and ask myself what I would do if they weren't my best buddies. And there were times I didn't ask myself that until after I'd already done the wrong thing.

Waiter Extraordinaire said...

Purplegirl...yea once some employee starts being your friend you tend to lax up a bit.It is just harder to tell them anything.

chef's kitchen rant said...

great post. I tell them all that, I'm not here to make friends so knuckle down and get on with it. Some like it some don't, but I'm not your buddy and certainly not your mother!!The staff used to ask me to come out for a drink, but not any more. LOL. Regards RantingChef

Waiter Extraordinaire said...

Chef's Kitchen Rant...Thanks for that. That is the way to maintain control.

AK said...

Definitely an issue... among the servers who see people getting special treatment, too. Restaurant work involves so much chatting and joking though (compared to other jobs) that it's hard to stay distant and totally professional.

Living in a small town makes it worse- the likelihood of running into your manager at the local bar is pretty high. And then what?

Waiter Extraordinaire said...

AK...I see what you mean. The cruiseship was tight quarters too. To put it another way if you are a manager sure you can have a drink with someone but not get higher than a kite and start back slapping and confiding in the other person. Keep the conversation on them and not you. Don't show weakness.