Lookin' Good at 58

Wednesday, July 29, 2009

Did I Do This Right?

Last night this table asked for the bill and as I had some drinks to get for a 6 top I wanted to get this table paid and out of the way. He pulled out a gift and debit card.

I ran to get the portable debit machine and asked him if he ever used the gift card which was worth $50. He said no and I deducted that amount from the total.

I ran his card through and they took their copy and left before I closed the table on the Squirrel.

When I did , I noticed I over debited him $10. Well that was dumb on my part.

So I alerted all managers and left $10 in an envelope should they call back on the suggestion of a supervisor.

I think I covered all bases there. Alerted all managers and left $10 in the envelope in the office should they call back.

Now what happens this time if they email a letter to corporate this time??????

4 comments:

LW said...

In my opinion, you did the right thing. I hope this turns out well for you!

Waiter Extraordinaire said...

LW...it should. Mistakes happen and I was honest about it.

chef's kitchen rant said...

What are the consequences for you? I mean, accidents happen, right! Have you ever been over charged in a retail shop? I have, just return with the receipt and it's sorted, no hard feelings.

Waiter Extraordinaire said...

Chef's kitchen rant...should be fine but you know how people are.